Refund policy

At ClutchFrame Co., each poster is made to order with the utmost care and quality. As such, we do not accept returns or exchanges unless the item arrives damaged or defective.

If you encounter any issues with your order, please contact our support team at support@clutchframe.com within 7 days of delivery. Be sure to include the following in your email:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

Our ClutchFrame team will carefully review your request and get back to you as soon as possible with a resolution. We evaluate each case individually and may offer a replacement or partial/full refund depending on the situation.

Please note:

• We do not accept returns for reasons such as a change of mind or ordering the wrong size.
• We are not responsible for delays or damages caused by third-party carriers, but we will assist you in resolving any such issues when possible.

Thank you for understanding and supporting our small business.